For purposes of this course, the term work groups will be used to describe any group that exists in an organization. Work groups can then be further broken down into formal and informal work groups. Formal work groups are defined by officially prescribed relationships between employees. Formal work groups are usually shown on the organization chart. Two popular types of formal work groups are command and task groups. The work groups are command and task groups. The vice presidents reporting to the president make up a command group. The department heads reporting to a vice president comprise another command group. A task group is formed by employees that collaborate in order to accomplish a work task assigned by the organization. A temporary committee is a good example of a task group.

Informal work groups are groups that form in organizations as the result of personal contacts and interactions and the associated groupings of people working within the formal work groups of the organization. Informal work groups are usually not formally recognized by the organization.

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